Our Commitment
Last updated October 16, 2026
What follows is what this service will do for you, written so you can hold it to each line — and what it deliberately does not claim.
No voicemail, no office hours
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
Free to you, start to finish
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Licensed, insured and nearby
Every contractor on the other end of this line is independent, carries the license Ohio requires for this work, and serves Columbus and the towns around it. Ask to see both the license and the insurance certificate.
If the match is wrong, call back
You are not stuck with the first name you are given. Call back, say it was not a fit, and ask for another. That is what the line is for.
What is not being guaranteed here
None of the above is a warranty on anyone’s workmanship. The contractors are independent businesses, not employees of this site, and the work you agree with one of them is a contract between you and that contractor — its quality, its price, its schedule and its guarantee are theirs to give and yours to hold them to.
The full disclaimer is on the disclaimer page.